I'm SSE...

Toni

Customer service adviser

Say hello to Toni

She's one of our customer service advisers.

Toni is part of our new connections team, which helps our new customers get settled in.

5

facts about Toni

  • She’s studying to be a primary school teacher
  • She volunteers with The Scout Association as a Beaver leader
  • She's recently joined a book club
  • She lives in the country and likes taking her dogs for long walks
  • She enjoys going to the cinema and going out for meals with friends

Jean Paul

Customer service adviser

Say hello to Jean Paul

He's one of our customer service advisers.

Jean Paul works in our credit management team, advising customers and supporting his colleagues.

5

facts about Jean Paul

  • He’s an EastEnder at heart – he was raised in east London.
  • His uncle is Errol Brown from Hot Chocolate
  • He goes to the gym every day without fail
  • His favourite holiday destination is Mauritius
  • He likes romantic comedies
Photo of Eve, an SSE employee

Eve

Innovation manager
Photo of Eve, an SSE employee

Say hello to Eve

She's one of our Innovation Managers.

Eve is responsible for encouraging new ways of working at SSE.

5

facts about Eve

  • She's a Jazzercise enthusiast
  • She's a proud grandmother to two boys
  • She enjoys ceroc with her husband - it's French rock and roll dancing!
  • She loves travel and reads a book a day on holiday
  • She's a keen supporter of local rugby club
Photo of Shaun, an SSE employee

Shaun

Team manager
Photo of Shaun, an SSE employee

Say hello to Shaun

He's one of our team managers.

Shaun's in charge of the team that works with families, friends and solicitors to help when a customer has died.

5

facts about Shaun

  • He's the middle of three boys
  • He's always getting roped into karaoke
  • He loves topping up his tan
  • He has the memory of an elephant - he never forgets
  • He turned down a place at university to work for SSE
Photo of Helen, an SSE employee

Helen

Sales compliance analyst
Photo of Helen, an SSE employee

Say hello to Helen

She's one of our sales compliance analysts.

Helen works in our retail compliance team, making sure our sales calls meet legal standards.

5

facts about Helen

  • She has three grown-up children and one grand-daugher
  • She loves camping in the Western Isles
  • She's a big tennis fan and was delighted when Andy Murray won Wimbledon
  • She enjoys walking, gardening and reading
  • She has been married to her husband Grant for 23 years
Number one for Customer Service

I'm SSE

Max and Mark on meter matters
Photo of Ganiu, an SSE employee

Ganiu

Reports administrator
Photo of Ganiu, an SSE employee

Say hello to Ganiu

He's one of our reports administrators.

Ganiu prepares reports and checks data for our home services team.

5

facts about Ganiu

  • He loves playing football
  • He's a keen video gamer
  • He's adventurous and loves travelling
  • He enjoys reading
  • He loves computers
Photo of Dev, an SSE employee

Dev

Customer service adviser
Photo of Dev, an SSE employee

Say hello to Dev

He's one of our customer service advisers.

Dev works in our New Connections team, talking to new customers about meter installations and the tariffs we offer.

5

facts about Dev

  • He's a huge cricket fan
  • He has a degree in international marketing
  • He's learning about whiskey manufacturing
  • He enjoys visiting historical sites on his travels
  • He's a voracious reader
Photo of Jane, an SSE employee

Jane

Graphic designer
Photo of Jane, an SSE employee

Say hello to Jane

She's one of our graphic designers.

Jane puts her design skills to work making SSE look its best in print and online.

5

facts about Jane

  • She has master's degree in textile design
  • She loves a good ale
  • She enjoys exploring the countryside around her home in Perthshire
  • Before joining SSE she was a freelance designer and sold work across Europe and Asia
  • She is motivated by design that balances beauty and function
Looking after our customers is what we do best
Photo of Janet, an SSE employee

Janet

Senior sponsorship executive
Photo of Janet, an SSE employee

Say hello to Janet

She's one of our senior sponsorship executives.

Janet makes sure our customers get the most out of our links with The SSE Hydro, Glasgow 2014 Commonwealth Games and grassroots sport.

5

facts about Janet

  • She loves skiiing, especially on real snow
  • She's a member of an amateur musical society
  • She once met Katy Perry and only realised who she was afterwards
  • She's a huge film buff and loves the cinema
  • She loves hillwalking in the west of Scotland
Photo of Ashleigh, an SSE employee

Ashleigh

Resource coordinator
Photo of Ashleigh, an SSE employee

Say hello to Ashleigh

She's one of our resource coordinators.

Ashleigh works in our Welcomeline team, supporting the manager and keeping the team running smoothly.

5

facts about Ashleigh

  • She met world leaders when working at the G8 summit in Gleneagles
  • She has a degree in psychology
  • She is the proud owner of Bella the dog and Lola the rabbit
  • She's a keen badminton player
  • She's a film buff who loves the cinema
An SSE worker

I'm SSE

Meet our customer service staff
Photo of Mark, an SSE employee

Mark

Smart metering operative
Photo of Mark, an SSE employee

Say hello to Mark

He's one of our smart metering operatives.

Mark is part of the team introducing smart meters, which will help customers understand their energy use.

5

facts about Mark

  • He's a keen traveller, going as far afield as Thailand and the Caribbean
  • He enjoys scuba diving
  • He's a car enthusiast
  • He's been a lifelong resident of Dorset
  • His first job was as a sausage maker
Photo of Nicola, an SSE employee

Nicola

Team manager
Photo of Nicola, an SSE employee

Say hello to Nicola

She's one of our team managers.

Nicola's in charge of our Customer Guarantee team, making sure that we're meeting our commitments and giving our customers a fair deal.

5

facts about Nicola

  • She has done a tandem skydive for charity even though she's afraid of heights
  • She has done volunteer work for children with autism and behavioural disorders
  • She supports Help for Heroes, the charity for wounded soldiers
  • She loves shopping
  • She enjoys keeping fit
Photo of Keith, an SSE employee

Keith

Head of customer services
Photo of Keith, an SSE employee

Say hello to Keith

He's one of our heads of customer services.

Keith looks after more than 500 staff who mostly sell energy to new domestic customers.

5

facts about Keith

  • He has climbed 110 Munros (mountains in Scotland over 3,000 feet)
  • He's a published author
  • He once scored a maximum 170 checkout playing darts
  • He's a keen cyclist, on-road and off
  • He has two daughers
Photo of Natalie, an SSE employee

Natalie

Customer service adviser
Photo of Natalie, an SSE employee

Say hello to Natalie

She's one of our customer service advisers.

Natalie works in our customer service resource team in Perth. She's been with us since 2006.

5

facts about Natalie

  • She's the younger of a set of mirror twins
  • She passed her driving test at the fourth try
  • She had trials for Scotland playing netball
  • She likes taking part in charity events, most recently Breast Cancer Care's Pink Ribbonwalk.
  • She's never broken a bone
Photo of Jamie, an SSE employee

Jamie

Team manager
Photo of Jamie, an SSE employee

Say hello to Jamie

She's one of our team managers.

Jamie manages a team that looks after our long-term customers and checks the quality of our work.

5

facts about Jamie

  • She's learning British Sign Language
  • She studied film and English at university
  • She can sing Old Macdonald Had a Farm in Japanese
  • She has a parrot called Sally
  • She's currently getting fit with Tony Horton's P90X workout
Jo, an SSE employee

Jo

Depot clerk
Jo, an SSE employee

Say hello to Jo

She's one of our depot clerks.

Jo works in one of our engineering depots helping customers with their enquiries. She's been with us since 1983!

5

facts about Jo

  • She was a champion discus thrower in her school days
  • She won her first and only fishing competition in the early 90s
  • She completed a triathlon in 2013 and is training for the next one
  • She celebrated her 13th wedding anniversary on 06/06/06
  • She passed her driving test first time
Collette, an SSE employee

Collette

Customer service adviser
Collette, an SSE employee

Say hello to Collette

She's one of our customer service advisers.

Collette's part of the team that helps our customers when they're moving house. She makes sure the whole process runs smoothly.

5

facts about Collette

  • She’s a globetrotter who loves visiting America – sometimes three times a year!
  • She’s an only child and she likes to be spoilt
  • She passed her driving test a year ago and loves driving around with friends
  • She won a tiny tot dancing competition when she was 5
  • She has a serious shopping habit
Mairi, an SSE employee

Mairi

Retail sales adviser
Mairi, an SSE employee

Say hello to Mairi

She's one of our retail sales advisers.

Mairi works in our retail shop in Montrose, where she talks to customers about their energy needs and how we can help.

5

facts about Mairi

  • She’s good with a set of arrows – she’s won nine darts trophies
  • She once had a drink with Jimmy Carr
  • Her daughter was the 200th baby born at her local maternity ward, which got her in the local papers
  • She won two awards at 13 for building a miniature boat – again, making the local press
  • She’s a fully qualified hairdresser
John, an SSE employee

John

Meter reader
John, an SSE employee

Say hello to John

He's one of our meter readers.

John gets out and about reading meters for our customers to make sure their bills are as accurate as possible.

5

facts about John

  • He’s a keen golfer, playing off a handicap of 9
  • He was in the army for four years
  • He has three children
  • He’s a big supporter of his local football team
  • In his army days a picture of him modelling the uniform hung in Buckingham Palace
Photo of Alistair, an SSE employee

Alistair

Meter operative
Photo of Alistair, an SSE employee

Say hello to Alistair

He's one of our meter operatives.

Alistair installs and tests meters, and helps restore power when there's a storm. He's also a member of his local safety group.

5

facts about Alistair

  • He plays the bagpipes
  • He's the administrator for a non-profit organisation in his spare time
  • He sang backing vocals on a single
  • He exhibits Scottish weaponry and Jacobean culture at events around Scotland
  • He enjoys scuba diving
Kim, an SSE employee

Kim

Billing account manager
Kim, an SSE employee

Say hello to Kim

She's one of our billing account managers.

Kim works with our business customers to make sure their contracts and bills are in order. She's been with us for 33 years!

5

facts about Kim

  • She's been married for 33 years
  • She's a first aider for SWALEC and volunteered with St John Ambulance
  • She's treasurer of a fundraising committee for her husband's male voice choir
  • She's learning Turkish
  • In 34 years of driving she's never had an accident

Claire

Business Test Manager

Say hello to Claire

She's one of our business test managers.

Claire tests new processes to make sure we meet our industry's regulations.

5

facts about Claire

  • She loves the outdoors, including rock climbing, surfing and cycling
  • She did a skydive despite her fear of heights
  • She likes adrenaline sports like white water rafting and rally driving
  • She raises money for her local wheelchair basketball team
  • She enjoys spending time with her nieces and nephews
Lisa, an SSE employee

Lisa

Head of Digital Change
Lisa, an SSE employee

Say hello to Lisa

She's our Head of Digital Change

Lisa wants our customers to have the best possible experience online - she's leading a major project to improve our websites.

5

facts about Lisa

  • She's visited 34 countries across Europe, Africa, Asia and America
  • She enjoys spending time with her grandson
  • She's not green-fingered - plants have a habit of dying in her care
  • Her family can't believe she's decisive and good with facts at work - she's the opposite at home
  • Gary Lineker once held the door open for her

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