Doing more to sustain local people and places
We are a British energy company that has been powering people’s lives for 70 years. We have been voted best for Customer Service eight years in a row* and we care about making a real difference to our customers’ lives, every day.
That’s why we’ve frozen our gas and electricity prices until 2016^.
So that even if the cost of energy to our business goes up, the price of energy for our domestic customers won’t, making a real difference to every single home.
It’s why all our call centres are UK-based and why we're the only UK energy company to offer our own customer service guarantee. It includes free energy advice and a promise to call you back when we say we will, both of which we hope will make a real difference to our customers’ lives.
^ Applies to all SSE, Scottish Hydro, Southern Electric, SWALEC and Atlantic domestic customers in Great Britain who are on or who move to the Standard tariff before 1 January 2016. Applies to this standard variable price only. Domestic customers on existing fixed term contracts can switch to the frozen standard tariff at any point in their contract with no penalty/exit fees.
Find out how we've roared on competitors at the Glasgow 2014 Commonwealth Games, paired up with Britain's most iconic music venue, and done a whole lot to help our customers.
All our staff are guaranteed the Living Wage, ensuring that they can cover the basic living costs such as homes, bills, food and work travel.
When we say we're an energy company that cares about making a difference, we really mean it. By creating jobs, paying a fair wage, investing in infrastructure and paying our taxes we make a difference every day.
Knoydart is one of the most remote communities in the UK, and it depends on its hydro-electric system to keep the lights on. Find out how SSE has helped with a £75k grant.
Every one of our employees can take a day out to help the local community. Find out how you could get their help.
Our staff took on the challenge of a 26-mile walk to help raise funds for Basingstoke charity Naomi House.